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CLIENT OVERVIEW

The customer is into to business of large-scale manufacturing of Sugar, Distillery, Power, and Bio-technology, which is one of India’s leading business conglomerates. They have business interests in diverse areas like food and agro, energy, travel, hospitality, and arts.

Company size: 1000+employees 

Industry: Sugar, Distillery, Power and Biotechnology

CUSTOMER CONTEXT

The customer had challenges maintaining the serves, network, applications, backups and recovery as day-to-day functional activity and infrastructure growth has been tremendously increasing. The customer needed a partner who had immense knowledge on remote managed services and infrastructure management that included Networks, Applications and Servers.

“Kryptos has been rendering quality expertise to our organization in IT areas and has been perking up our IT infrastructure. They understand and provide discreet solutions to our needs and thus have become a valued service provider to our business”
– AGM, IT, Sugar Industr

KRYPTOS APPROACH

Kryptos approached by defining the roles and responsibilities of taking complete accountability for all the infrastructure management, changes and back up, disaster recovery management

KRYPTOS DELIVERABLES

  • # Continuous monitoring and management of the said Network, Database, Server and Applications
  • # Bare Metal backup made through Microsoft windows server
  • # Used Symantec Net Backup tool, to back up applications, log files etc. daily.
  • # Provide disaster recovery drills as per the policy defined by the customer

ABOUT KRYPTOS

Kryptos brings proven expertise in comprehensive remote infrastructure management, enabling your service levels and expanding your reach. Inspired by simplicity, we have nurtured our process and delivery methodology to make our operation the global epicenter of “delivery and performance excellence”. Kryptos, is a subsidiary of Crayon, a cloud software licensing company, based out of Norway, HQ in India, having expertise in Data centre, IT infrastructure, and security  managed services. We currently have strategic partnerships with technology vendors and cloud partners

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