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We create a work environment that provides opportunities for growth and kindles innovation. You will be engaged in roles and responsibilities that will have you push the envelope by dabbling with technologies and solutions, there by enriching your learning for a long haul. Rest assured that you will have a fulfilling and fruitful career.

Talent we're looking for right now

Desired Experience and Competencies:

  • 7+ years of Cloud Solution Architecture experience, both in delivery and presales, overall IT experience of more than 7 years
  • Previous experience within the services domain – including but not limited to Robust Public Cloud services understanding, Cloud Platform Architecture, Technical Design & Architecture, Enterprise Architecture
  • IT Services Management (ITIL)
  • Working knowledge of IT operational procedures, processes, and automation technologies
  • Excellent knowledge on Operating Systems, Virtualization, Storage, Network, Security
  • University degree, Bachelor’s degree in Computer Science or higher in CS or equivalent

Key Responsibilities:

  • Demonstrated experience in Cloud Platform (Azure/AWS), combined with a solid understanding of application and infrastructure
  • Previous Cloud migration experience is essential
  • Proven experience delivering technical Azure/AWS solutions are preferred, GCP would be advantageous, combined with pre-sales experience
  • Ability to understand business requirements, commercial acumen and convert into technical solution designs of public cloud from infrastructure perspective
  • Highly skilled in cloud transformation, assessing and converting on-premise infrastructure to cloud solutions
  • Key to the role is having previously held customer facing roles, presenting and effectively communicating with all stakeholders
  • Some familiarity with project methodologies would be highly regarded.

Desired Competency and Experience:

  • Work experience in B2B Inside Sales within IT and Cloud Services sectors
  • Experience with solution selling, Microsoft technologies, including O365 and Azure
  • International calling experience especially to the US and UK
  • Objection handling and the ability to achieve sales targets by delivering the end-to-end sales cycle

Key responsibilities to highlight:

  • Deliver the end-to-end sales cycle with a focus on Microsoft products and services and working with multiple stakeholders simultaneously
  • Maintain contact and communication with all project team members and other participants to ensure conformity with the requirements of each project(s) and client user expectations
  • Assist sales/Pre-sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline, and deliverables.
  • Build strong, effective and enduring relationships with our customers

Key Responsibilities :

  • Building and maintaining Client relationships
  • Resolving Client queries
  • Researching and cross-selling additional services that benefit clients
  • Serve as contact point for key customers and internal teams
  • Status meetings with clients, outreach with Reports and various updates
  • Annual planning meeting with each client
  • Respond to all customer requests within 24 hours (including weekends) 
  • Escalate bigger issues to Senior leaders or the Management Team

 

Skills and Competencies :

  • 7+ years professional work experience from which 2+ years are with a focus on Customer Success Management
  • Demonstrated experience working with customers business and services
  • Experience working with Advanced Excel, Macros, MS Project
  • Good understanding of Cloud Technologies
  • Experience working within the IT industry is advantageous

 

Key responsibilities :

  • Evaluate needs and deliver solutions using Azure services and service components
  • Engineer MS Azure solutions, providing deep technical knowledge on various Azure architecture elements deployed
  • Develop concise and accurate engineering documentation including design, artifacts, knowledge guides, and operating procedures
  • Provide hands-on technical support for the design, construction, configuration, and maintenance of all facets of an Azure Tenant
  • Ability to verify the integrity and availability of hardware, server resources, systems, and key processes, reviewing system and application logs
  • Facilitate discovery sessions and surface and analyze customer business requirements and align it with Azure services and cloud adoption framework.

 

Skills and Competencies :

  • Bachelor’s in Computer Science/Engineering Degree or equivalent
  • 7+ years of experience with MS Azure in Production and Disaster Recovery environment
  • Experience maintaining metrics and SLAs
  • Expert knowledge of the Azure environment including applications, features, configuration, integration, and problem resolution.
  • Hands-on experience with implementation, deployment, migration, and support of Azure services, including related Azure service components

Key Responsibilities :

  • Provide technical and operational subject matter expertise of Office 365 with an emphasis on security
  • Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint, and other O365 collaboration tools
  • Engineer Office 365 Groups, Teams, providing deep technical knowledge on various teams architecture elements deployed
  • Support the development, deployment, and execution of Office 365 services and develop related service strategies

 

Skills and Competencies :

  • 5+ years of experience with Exchange Online, Office 365, PowerShell use in Production environment, SharePoint/O365 administrator experience
  • Experience maintaining metrics and SLAs
  • Expert knowledge of the O365/SharePoint environment including applications, features, configuration, integration, and problem resolution
  • Hands-on experience with implementation, deployment, migration, and support of core O365 services

Key Responsibilities :

  • Own and manage project planning, execution, monitoring, and control, while complying with PMP best practices
  • Manage large and diverse teams and projects
  • Ensure following of process and project documentation, as well as compliance with client requirements and business needs
  • Manage communication with external and internal stakeholders (clients, sponsors, executives, etc.)
  • Assure customer satisfaction

 

Skills and Competencies :

  • 5+ years of Project Management experience using Excel, Microsoft Project, and any PSA (Project Service Automation)
  • Deep knowledge on Microsoft Azure or AWS, O365
  • Contribute to cloud and infrastructure solutions designs
  • Working knowledge of Infra and Cloud practices and technologies are highly regarded

Key Responsibilities :

  • Lead and manage a 24x7x365 Security Operations Center providing technical oversight, and tactical and strategic initiatives
  • Effectively ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring, leveraging our internal team of Infrastructure Specialist
  • Responsible for team management, scheduling, utilization of resources and initiation of corrective action where required for the Security Operations Center
  • Management, administration and maintenance of security devices under the supervision of SOC
  • Perform threat management, threat modelling, identify threat vectors and develop user cases for security monitoring
  • Responsible for integration of standard and non-standard logs

 

Skills and Competencies :

  • Experience maintaining metrics and SLA’s
  • Demonstrated experience in networking, telecommunications integration, design and architecture
  • Ability to build, lead and develop a high-performance team of IT Security Analysts
  • Expertise with industry standard frameworks (ISO, NIST, PCI)

Key Responsibilities :

  • Experience on Incident and Task management tool like remedy, EM7 etc.
  • Strong understanding and experience with MS Exchange 2003/2007/2010 in an enterprise environment including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, message flow and security. 
  • Day to day administration, support, maintenance and monitoring of the MS Exchange 
  • Hands on experience in migrating from On-Premises to O365.
  • Hands on experience in migrating public folder & Mail box.

 

Skills and Competencies : 

  • Strong knowledge of messaging services – MS Exchange 2003/2007/2010/2016 infrastructure. Day to day troubleshooting of Outlook issues; Administration of mailboxes and Users accounts 
  • Public Folder creation, replication and rights assignments. Message tracking and troubleshooting to resolve mail delivery issues 
  • Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA 
  • Patch and configuration management of MS Exchange. Good active directory knowledge to resolve exchange related issues.
  • Experience in handling communication servers like OCS and Lync servers. Strong Active Directory knowledge to resolve exchange related issues. Good knowledge of archiving servers like Enterprise Vault.

For any HR related queries, kindly write to hr@kryptostech.com