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Unified Communication Management

Effective communications management implies continuous connectivity within the enterprise as well as with customers, partners and suppliers. Our Unified Managed Communication Services are designed to improve end-user productivity and better utilize voice-based resources. We employ best practices and methodologies to design and manage each organizations multi-vendor, multi-technology voice networks. Our services help standardize processes while our 24/7 management of communication services help ensure maximum uptime for critical voice and business applications, thereby reducing network outages and lowering MTTR significantly.

Our Technology Skills and Services Delivered

Technology Skills

  • Exchange
  • Zimbra
  • Skype for Business(Lync)
  • SharePoint and O365

Services Delivered

  • User authentication and access list
  • Setting up exchange mail boxes / Skype for Business(Lync) accounts
  • Space allocation
  • Backup
  • Collaboration with Skype for Business(Lync) and SharePoint
  • Active directory services and management
  • Integration of Skype for Business (Lync) with telephony
  • Feature enablement
  • Spam management
  • Application performance monitoring

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