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Pre sales Specialist – IT

  • Years of Exp : 5 – 8
  • Location : Chennai

Roles and Responsibility:

  • Analyze IT Infrastructure Services requirements for customers and design appropriate cost-effective services/solutions
  • Solutions/Service Design dealing with all components of an IT Infrastructure, Transition & Transformation (Technology & Services)
  • Evaluate, recommend, architect and implement Services solutions to enhance the IT Infrastructure Services.
  • Build solution documents, effort estimates & pricing.
  • Participate and team up with sales, delivery and Partner Managers to provide complete solutions to customers.
  • Responsible to build and propose transformational services to customers, identify triggers, Identify key IT Infrastructure issues which impact the business and make recommendations to customers.
  • Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.
  • Map competition and develop appropriate winning sales strategies, often in conjunction with Partners.
  • Assist the sales group with requests for quotes, information, bids, proposals and statements of work.
  • Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers.
  • Present technical briefings to executives.
  • Work with Business Development Managers and/or Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP/RFI/RFQ responses, Solutions, Pricing, etc.)
  • Support customer acquisition, conversion and retention targets