Participate and team up with sales, delivery and Partner Managers to provide complete solutions to customers.
Responsible to build and propose transformational services to customers, identify triggers, Identify key IT Infrastructure issues which impact the business and make recommendations to customers.
Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.
Map competition and develop appropriate winning sales strategies, often in conjunction with Partners.
Assist the sales group with requests for quotes, information, bids, proposals and statements of work.
Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers.
Present technical briefings to executives.
Work with Business Development Managers and/or Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP/RFI/RFQ responses, Solutions, Pricing, etc.)
Support customer acquisition, conversion and retention targets