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Career

We create a work environment that provides opportunities for growth and kindles innovation. You will be engaged in roles and responsibilities that will have you push the envelope by dabbling with technologies and solutions, there by enriching your learning for a long haul. Rest assured that you will have a fulfilling and fruitful career.

Talent we're looking for right now

  • Years of Exp : 5 – 8 Years
  • Location : Chennai

Technical Key Skills :

  • Participate in 24x7 shifts.
  • Excellent trouble shooting skill on Windows Server OS (Windows Servers (2008R2 – 2012R2)
  • This position will require an individual who is a self-starter; detail oriented and can work with little or no supervision.
  • The individual must be able to analyse situations and problems to determine how to resolve problems and the root cause of these problems.
  • Responsible for day-to-day L3 support for Windows & AD infrastructure, including troubleshooting Windows AD/DNS/DHCP/ IIS services issues.
  • Must have knowledge on working systems running on VMware and basic knowledge of VM ware.
  • AD tasks - Group policies, Account and security group management, User permissions.
  • Basic Knowledge on Linux Servers.
  • Exposure towards Azure.
  • Must be able to work independently to manage technical issues and hence, should be able to work independently.

Must use CRM tools for sales activities

  • Years of Exp : 3 – 6 Years
  • Location : Chennai

Technical Key Skills :

  • Must be open for 24*7 operations.
  • Experience on Incident and Task management tool like remedy, EM7 etc.
  • Multiple messaging systems hands on experience on MS exchange 2003/2007/2010/2016 versions.
  • Strong understanding and experience with MS Exchange 2003/2007/2010 in an enterprise environment including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, message flow and security.
  • Day to day administration, support, maintenance and monitoring of the MS Exchange
  • 2003/2007/2010/2016 infrastructure. Day to day troubleshooting of Outlook issues; Administration of mailboxes and Users accounts
  • Public Folder creation, replication and rights assignments. Message tracking and troubleshooting to resolve mail delivery issues
  • Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA
  • Patch and configuration management of MS Exchange. Good active directory knowledge to resolve exchange related issues.
  • Experience in handling communication servers like OCS and Lync servers. Strong Active Directory knowledge to resolve exchange related issues. Good knowledge of archiving servers like Enterprise Vault.
  • MCSA/MCSE/MCTIP and ITIL Preferred.
  • Hands on experience in migrating from On-Premises to O365.
  • Hands on experience in migrating public folder & Mail box.
  • Years of Exp : 3 – 6
  • Location : Chennai

Roles and Responsibility:

  • Map and Manage Accounts in the assigned territory
  • Be the single point of contact to the assigned territory for all enquiries
  • Execution of Sales to ensure revenue, margins and market share as per specified target for the assigned regions
  • Report on number of enquiries and opportunities visible in the region
  • Perform sales presentation and be up to speed on the product portfolios (learn through peers and also engage self-learning)
  • Report on number of deals in the pipeline (weekly) opportunity status (monthly) Projects started and completed (monthly) Amount invoiced and Value (monthly)
  • Prepare proposals and customize the proposals according to the requirements with minimal assistance
  • Prepare quotations and seek approval on pricing as required.
  • Ensure processes are followed and all documentation is maintained.
  • Participate on planning discussions on how to penetrate further into the targeted accounts.
  • Attend partner or vendor training sessions as required.

Key Skills and Experiences Expected:

  • Excellent Communication skills (looking for good English, Passionate but disciplined attitude)
  • Customer focused to ensure they have a good experience
  • Client prospecting experience
  • Implementation of sales initiatives in new accounts
  • Ensuring repeat business from existing accounts -
  • Relationship management with clients
  • Must be able to give examples for all or most of the above criteria
  • Years of Exp : 8 – 12 Years
  • Location : Chennai

Roles & Responsibilities:

  • Provide technical management for the AWS & Linux platforms
  • Perform design & engineering, capacity planning, change management activities
  • Perform problem management and fix issue meeting SLAs and operational standards
  • Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs
  • Prepare for RCA's, permanent resolutions on issues using tickets and Identify repetitive tasks and automate
  • Engage in problem solving and collaborating across teams to consolidate inputs and learnings from different departments
  • Provide guidance to the peers and L1 / L2 systems engineers.
  • Identify suitable products/tools/frameworks to support the operations and growth
  • Contribute to operations handbook and best practices
  • Identify partnerships and external stakeholders to augment and support the practice development
  • Responsible for conducting trainings and circulating learnings across the organization
  • Ensure streamlined activities within the organization based on the technology plan and business objectives
  • Ensure the development of tactical programs to pursue targeted goals and objectives
  • Drive status communications both within and outside the organization
  • Oversee selection and management of the team.
  • Years of Exp : 5 – 15 Years
  • Location : Chennai

Roles & Responsibilities:

  • Analyse IT Infrastructure Services requirements for customers and design appropriate cost-effective services/solutions
  • Solutions/Service Design dealing with all components of an IT Infrastructure, Transition & Transformation (Technology & Services)
  • Evaluate, recommend, architect and implement Services solutions to enhance the IT Infrastructure Services.
  • Build solution documents, effort estimates & pricing.
  • Participate and team up with sales, delivery and Partner Managers to provide complete solutions to customers.
  • Responsible to build and propose transformational services to customers, identify triggers, identify key IT Infrastructure issues which impact the business and make recommendations to customers.
  • Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.
  • Map competition and develop appropriate winning sales strategies, often in conjunction with Partners.
  • Assist the sales group with requests for quotes, information, bids, proposals and statements of work.
  • Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers.
  • Present technical briefings to executives.
  • Work with Business Development Managers and/or Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP/RFI/RFQ responses, Solutions, Pricing, etc.)
  • Support customer acquisition, conversion and retention targets.

Join us to enhance your career!!